Privacy Policy

Information we receive

When you use our contact, project enquiry or support forms, we receive the information you provide. This may include your name, contact details, optional company information, a description of your needs or project, and the content of your support request.

Standard technical information, such as IP address, browser type, visit time, pages viewed and error logs, may also be recorded by the website, its hosting service or active tools.

Required fields are identified on each form. Without completing these fields, we may be unable to assess and respond to your request.

How information is used

Information is used to respond to messages, assess potential engagements, prepare proposals, provide services, handle support requests, improve website performance and prevent misuse.

Submitting a form does not, by itself, subscribe you to a newsletter or constitute consent to receive marketing messages.

Recording and access

Form information may be recorded in the website management system and email service. Hosting, email and technical service providers may also access information as necessary to provide services, maintain infrastructure or resolve issues.

Where legally required, relevant information may be disclosed to a competent authority.

Types and extent of information retention

Retained information may include website access and performance logs, basic details of form submitters, request content, correspondence records and backups.

There is no single fixed automatic deletion schedule for all of this information. Retention and deletion follow the type of information, operational needs, website settings, and the technical practices and current standards of the hosting service.

Any applicable legal requirement to retain or delete information takes precedence over these general practices.

Cookies, analytics and advertising tools

The website may use cookies and standard analytics, advertising, performance measurement and user interaction monitoring tools. These tools may process technical information and details of how the website is used.

Where these tools require consent, consent and a way to manage choices must be provided before they are activated. Visiting the website alone does not constitute agreement to all non-essential tools.

Information security

Appropriate technical and organisational measures are considered to protect information. However, no method of transmitting or storing information is completely risk-free.

Please do not send passwords, payment details or unnecessary sensitive information through public website forms.

Requests about personal information

For questions about personal information, or to request access, correction or deletion, contact the website administrator through the contact page.

Requests are assessed in light of applicable law, retention requirements and technical capabilities. Identity verification may be necessary to prevent unauthorised access.

Project information

Information published on the website, including service descriptions, delivery stages, support information and examples, is provided for introductory and informational purposes. It does not, by itself, create an obligation concerning a particular project.

All project-specific terms, the parties’ obligations and arrangements for handling project information are established in a separate contract with the client, subject to applicable legal requirements.

Changes to this policy

This policy may be updated to reflect changes to services, website tools or applicable requirements. The updated version will be published on this page.